PRIVACY POLICY

Last updated: Monday 20 April 2026

1. Introduction

Sound and Dance House Studios (“we,” “our,” “us”) operates a rehearsal studio and website at [soundhousestudios.co.uk].

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Sound and Dance House Studios are the data controller responsible for your personal data.

3. Personal Data We Collect

We may collect and process the following information:

a. Information you provide to us

  • Name

  • Email address

  • Phone number

  • Billing details

  • Booking information (e.g. rehearsal times, room preferences)

b. Information collected automatically

  • IP address

  • Browser type and version

  • Time zone setting

  • Website usage data (via cookies/analytics)

c. On-site data

  • CCTV footage (for security and safety within the studio premises)

4. How We Use Your Data

We use your personal data to:

  • Manage rehearsal studio bookings

  • Communicate with you about your bookings or enquiries

  • Process payments and issue invoices

  • Improve our website and services

  • Ensure safety and security at our premises (including CCTV)

  • Send marketing communications (only where you have opted in)

5. Legal Bases for Processing

We rely on the following legal bases under UK GDPR:

  • Contract: To fulfil bookings and provide services

  • Legal obligation: For accounting and regulatory compliance

  • Legitimate interests: To operate and improve our business and ensure security

  • Consent: For marketing communications and certain cookies

6. Sharing Your Data

We may share your data with:

  • Payment processors

  • IT and website hosting providers

  • Booking system providers

  • Accountants or legal advisors

  • Law enforcement or regulators where required

We ensure all third parties respect the security of your personal data.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (such as UK-approved standard contractual clauses).

8. Data Retention

We retain your personal data only as long as necessary:

  • Booking and financial records: typically 6 years (for HMRC compliance)

  • Enquiry data: up to 12–24 months

  • CCTV footage: usually retained for 14–30 days unless required for investigation

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Cookies

Our website uses cookies to:

  • Enable website functionality

  • Analyse website traffic

  • Improve user experience

You can manage cookie preferences via your browser or our cookie banner.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including secure servers and access controls.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

13. Children’s Data

Our services are not directed at children under 16, and we do not knowingly collect their personal data.

14. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised date.

15. Contact Us

If you have questions about this policy or your data:

Email: info@soundhousestudios.co.uk
Address: 9A Ivy Arch Road, Worthing, BN14 8BX
Phone: 01903 367 707